❓What does the monthly or annual payment service include?

When you subscribe to the monthly or yearly Robin Watch K1 service, you will receive the watch already prepared with an activated SIM card and fully configured, ready to use from the very first moment. It includes:

  • Data and calls plan, valid throughout Europe (except Andorra, Monaco, and Switzerland).
  • Real-time GPS connection so you can locate your child from anywhere.
  • Full access to the RobinGen parental app, available for iOS and Android.

From the app you can:

  • View the exact GPS location.
  • Receive alerts when entering or leaving safe zones (such as school or home).
  • Call or send voice messages to the watch thanks to its built-in microphone and speaker.
  • Manage contacts, schedules, and notifications with ease.

In addition, your subscription includes:

  • Free technical support from Monday to Friday.
  • Urgent repair in case of incidents so your child is never disconnected.
  • Automatic updates for the watch and the app.

This is an all-in-one service, designed to offer you safety, connectivity, and peace of mind, without technical complications or hidden costs.